Bill directs the Department of Public Health to immediately stand-up a one-stop digital portal, a 24/7 phone hotline in multiple languages, and statewide text alerts
BOSTON (1/28/2021) – Late this morning, Senator Cindy F. Friedman (D-Arlington) co-sponsored An Act streamlining COVID-19 vaccination sign-up in Massachusetts (SD.300), filed by Senator Eric P. Lesser (D-Longmeadow). The current vaccination appointment system has created mass confusion and anxiety, as individuals eligible for Phase 2 vaccinations are asked to navigate a complex web of internet links and appointment slots. This new portal will simplify and standardize the process statewide for booking appointments and allow a phone-based system for seniors who lack access or familiarity with technology.
“This bill is in direct response to the concern, anxiety, and upset that we have heard across the Commonwealth,” stated Senator Friedman, who served last term as Senate Chair of the Joint Committee on Health Care Financing. “We believe that in a time when there is such a limited supply of vaccine that the state does not have control over, it is imperative that communication be clear, easy, and accessible for everyone.”
“The Phase 2 vaccine rollout is creating mass confusion and anxiety for our eligible senior population. The system is cumbersome, contradictory, and asks residents over 75 to navigate a haze of web links, locations, and instructions, each with different criteria and scheduling systems. And for those with limited ability to navigate the internet, there is no access to appointment booking at all,” stated Senator Lesser, who served last term as Senate Chair of the Joint Committee on Economic Development and Emerging Technologies.… Read more.