Telehealth, COVID-19 Response Command Center key factors in combatting outbreak in Massachusetts, officials say

As the coronavirus pandemic ramped up across the United States early in 2020, Massachusetts officials began to implement a variety of measures aimed at staving off transmission of the viral respiratory infection and protecting the public.

Having the command center was just critical, just to have not only a central place, but a single person,”Friedman said. “I don’t wish that job on anyone, but that was so critical, because there was a place where we could at least centralize information and feel like we were getting information back forth.”

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