Attorney General Maura Healey

Massachusetts Attorney General Maura Healey has provided a comprehensive COVID19 resource page that includes helpful info on employee rights, earned sick time, healthcare and insurance, childcare, scams, small businesses and more: 

MAY 20, 2020 The Attorney General’s office has launched a new online complaint form specifically for employees to report unsafe working conditions related to COVID-19 as the Commonwealth begins the reopening process. Call 617-727-3465 or file your complaint here.

MAY 1, 2020 The Attorney General’s office has developed COVID-19 specific flyers and resources. The Equal Access to Care flyer includes information on a person’s rights to health care regardless of immigration status, and the importance of not being afraid to seek medical care during this crisis if you are sick, injured, or need routine care. The AG’s Office urges anyone who is sick with COVID-19-like symptoms or knows that they have been exposed to the virus, not to hesitate to seek medical attention and care, regardless of their immigration status or insurance coverage. You can download that flyer here

The COVID-19 Protections flyer includes information about how people in Massachusetts are safeguarded from a number of concerns stemming from this crisis, including eviction and foreclosure, debt collection, utility shutoffs, price gouging, and discrimination. The flyer also lists financial assistance that people may qualify for including cash grants from nonprofit organizations and charities, unemployment benefits, earned sick time, emergency childcare, and relief through the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Other benefits, including the Supplemental Nutrition Assistance Program (SNAP), Transitional Aid to Families with Dependent Children, and the Women Infants and Children (WIC) program may be available through the state’s Department of Transitional Assistance and Department of Public Health. You can download that flyer here

APRIL 24, 2020 – Attorney General extending deadlines, signature guidance for non-profit and charities filing
Because of widespread disruptions due to the COVID-19 pandemic, the Attorney General’s Non-Profit Organizations/Public Charities Division is extending by six months the deadlines for annual charities filings for fiscal year 2019. In addition, where a signature is required, the Division will accept original signatures, photocopies of signatures, and e-signatures (e.g., DocuSign).

APRIL 16, 2020 Attorney General’s Office Announces Small Business Relief Partnership Grant Program 
The AG’s Small Business Relief Partnership Grant Program will provide funding to municipalities and regional planning agencies who are assisting small businesses in the communities they serve. Grant funds will be distributed by these organizations to help small businesses address fixed debt, payroll, accounts payable, lost sales, lost opportunities, and other working capital expenses incurred by the COVID-19 pandemic. 

This grant was funded by settlement funds secured by the AG’s Office. Grant awards will be issued in varying amounts up to $500,000, and individual requests may not exceed $50,000. As a condition of receiving the grant, all funds must be distributed directly to small businesses, and no portion of these funds may be used to defray administrative or operational costs.  Grants will be awarded on a rolling basis until funds are depleted. For more information, please visit: www.mass.gov/ago/grants.

The Small Business Relief Fund Grant Program is now closed and not accepting new applications. 

APRIL 16, 2020  The AG’s Office joined a coalition of law firms, nonprofits, and government agencies—led by Ropes & Gray, Lawyers for Civil Rights, and Lawyers Clearinghouse—to launch the COVID Relief Coalition to provide vulnerable businesses and mission-driven organizations with pro bono legal support. Coalition partners have created a new website that will support the Coalition’s mission by enabling small businesses and nonprofits to learn about and apply for emergency loans and other sources of relief. The website will connect eligible small businesses and nonprofits to free legal support by Coalition partners, and can be accessed here: https://www.covidreliefcoalition.com/en

In addition to the AG’s Office, Coalition partners include the City of Boston, Greater Boston Chamber of Commerce, Boston Bar Association, The Boston Foundation, United Way of Massachusetts Bay and Merrimack Valley, Dechert, Fish & Richardson, Foley Hoag, Foley & Lardner, Goodwin, Goulston & Storrs, Mintz, Morgan Lewis and WilmerHale.

APRIL 14, 2020 – The Attorney General’s Office rolled out FrontlineMA.org, a resource to connect frontline workers with various supports such as free/discounted meals, guidance on accessing PPE and priority testing, emergency child care, and alternate housing options

APRIL 14, 2020 – The Attorney General’s Office issued guidance that emergency funds for consumers through the CARES Act are exempt from seizure or garnishment by creditors under Massachusetts law. More information can be found here 

MARCH 27, 2020 – The Attorney General issued emergency regulations on Unfair and Deceptive Debt Collection Practices During the State of Emergency Caused by COVID-19 and Price Gouging.

MARCH 20, 2020 – The Attorney General filed an emergency regulation to prohibit price gouging of essential products and services during the COVID-19 public health emergency.  Effective immediately, the regulation prohibits price gouging of goods and services necessary for public health and safety during a declared statewide or national emergency.  Read more here.

The AGO is asking residents to report price gouging of products, including PPE, to their office. Individuals can file a complaint online. If individuals are unable to file online, they can call our Consumer Hotline at 617-727-8400.

MARCH 19, 2020 – The Attorney General asked and answered some frequently asked questions on employee rights and employer obligations with regard to COVID-19. The full guidance from the Attorney General can be foundhere.

MARCH 10, 2020 – Attorney General Maura Healey issued a warning to Massachusetts residents to be on alert for individuals and businesses that may try to take advantage of uncertainty about the coronavirus. Read more here.

More Information: 

  • Information about sick time laws: 617-727-3465
  • Help with insurance claims or medical bills: 888-830-6277
  • Report price gouging or defective products: 617-727-8400
  • If you’re having difficulty negotiating a travel refund or are concerned about a potential scam, consider filing a complaint here.

The Attorney General’s Community Engagement Division is offering webinars to assist service providers and community members on housing rights and scams. More information can be found here 

Helpful links: 

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Jump to other COVID-19 resource pages:
MA Department of Public Health (DPH)
Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)

Federal & State Government Updates:
Federal Government Updates and Guidance
The Legislature
The Baker-Polito Administration
Attorney General

4th Middlesex District Resources & Information:
COVID-19 Constituent Resource Guide